A Big Candy Privacy Policy

Last updated: April 10, 2026

At A Big Candy, we are committed to protecting your privacy in accordance with the Privacy Act 1988 and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online gaming services.

Information We Collect

We collect personal information such as your name, date of birth, address, email, phone number, and government-issued ID for account creation, identity verification, and age confirmation. Financial details including payment methods, transaction history, and source of funds are gathered to process deposits, withdrawals, and comply with anti-money laundering laws. We also collect technical data like IP address, device information, and gaming activity such as betting history and preferences to enhance security and personalize your experience.

How We Use Your Information

Your information is used to manage your account, process payments, verify identity, and provide gaming services under our terms. We use it to prevent fraud, ensure compliance with Australian gambling regulations and AML obligations, and support responsible gambling measures. Data also helps us personalize recommendations, improve our platform, and communicate promotions or support services where you have consented.

Information Sharing

We share personal information only as required by law, such as with AUSTRAC for anti-money laundering compliance, state gambling regulators, or law enforcement for investigations. Service providers like payment processors may receive data under strict confidentiality agreements compliant with the Australian Privacy Principles. We do not sell your information to third parties.

Data Security

We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorized access or breach. Our systems comply with industry standards to safeguard data integrity and prevent loss or misuse. Personal information is retained only as long as necessary for legal, regulatory, or business purposes, typically 7 years for financial records.

Your Rights

Under the Privacy Act 1988 and Australian Privacy Principles, you have the right to access, correct, or request deletion of your personal information held by us. You may withdraw consent for non-essential processing, object to certain uses, or request details on data sharing. Contact us to exercise these rights; we will respond within 30 days unless an exception applies.

Cookies and Tracking

We use cookies and similar technologies to enhance site functionality, analyze usage, and provide personalized gaming experiences. These collect technical data like IP addresses and browsing behavior for security and optimization. You can manage cookie preferences through your browser settings.

Contact Us

For privacy concerns or to exercise your rights, contact our Privacy Officer.